Refund Policy
Chic Couture. Sunshine is committed to providing customers with a delightful shopping experience. Our products are carefully selected and curated to meet your unique style and fashion preferences. However, we understand that there may be instances where you may need to return an item. To ensure that you are aware of our refund policy, we have outlined it below.
Non-Refundable Items:
We regret to inform that we are unable to offer refunds or exchanges for items that are returned due to a change of mind or size difference. Therefore, we kindly advise you to carefully review the product details and measurements before making a purchase.
Refunds for Defective Items:
In the unlikely event that you receive a defective or damaged item, please notify us within 5 days of receiving your order. We may request photographic evidence of the damage before initiating the return process. Once we receive your request and any necessary evidence, we will process the refund or exchange within 3 business days.
退貨政策
Chic Couture. Sunshine 致力於提供愉悅的購物體驗,我們精心挑選商品期許能達到您的需要與喜好。然而,我們了解到有些情況下您可能需要退貨,為確保您熟悉我們的退貨政策,我們在下方說明如下。
不可退貨的商品:
很抱歉,我們無法為因買家個人因素(包括但不限於改變心意或尺寸不合)而退貨或換貨。因此,我們建議您在購買前仔細檢查商品細節和尺寸。
如果您收到瑕疵或損壞的商品,請在收到訂單後5天內通知我們。在啟動退貨程序之前,我們可能會要求提供損壞的商品照片作為證據。一旦我們收到您的請求和任何必要的證據,我們會在3個工作日內處理退款或換貨。